Full-service management
15%*
of Rental Revenue
before platform fees
For owners who want comprehensive management.
- Listings and pricing oversight
- Guest communication and arrivals
- Vendor and turnover coordination
- Property checks and owner reporting
Vacation Rental Management • Palm SpringsPalm Springs & beyond
Exceptional homes.
Personal attention.
Vacation rental management, branding, and design in Palm Springs and select mountain communities. Work directly with Craig to care for your home and welcome your guests.Vacation rental management with a personal touch.
Management. Marketing. Design.Milo House · Palm Springs
01
A more personal approach
Your home deserves
someone who knows it.
I connect the everyday details of running a vacation rental—from pricing and guest messages to turnovers, property checks, and vendor coordination.
Whether you need full management or help with a few specific tasks, we’ll build a plan around your home and how involved you want to be.
Get to know CraigLocal knowledge.
Hands-on attention.
Hands-on attention.
A home that works.
A welcoming stay.
A welcoming stay.
Clear communication.
A personal relationship.
A personal relationship.
02
What we do
Care for your home.
Bring out its best.
Management, branding, and design can work together—or be scoped as separate services.
For owners who value the details
Your home,
in thoughtful hands.
From listing updates and guest communication to turnovers and vendor coordination, I help keep your home ready for its next stay. Choose full management or a clearly defined level of support.
Talk about your property01 /
Listing & pricing
Listing updates, pricing informed by local demand, and synchronized availability across booking channels.
02 /
Guest experience
Guest messaging, check-in coordination, house information, and help when questions arise.
03 /
Home care
Coordinated turnovers, checks before guests arrive, and follow-through with maintenance vendors.
04 /
Owner connection
Owner reporting, property updates, and direct communication with me. Percentage management plans also include owner platform access at our expense.
Give your property a point of view
A distinct identity.
A lasting impression.
Give guests a clear sense of what makes your home special. Property names, visual identity, listing descriptions, and guest materials create a consistent story from the first search to arrival.
Discuss your brand01 /
Brand identity
Property names, logos, and a visual direction that reflect the character of your home.
02 /
Listing storytelling
Compelling descriptions and clear, consistent listing presentation across your rental listings.
03 /
Photography direction
Styling and visual guidance to help guests understand what makes your home special.
04 /
Welcome materials + house guides
Welcome materials, house guides, and thoughtful details that carry your identity through the stay.
Beautiful spaces. Comfortable stays.
Design that feels
as good as it looks.
Create spaces that photograph well and feel comfortable in person. From furniture and color to outdoor seating and practical guest essentials, each choice should suit the home and the way guests use it.
Explore a design project01 /
Interior refreshes
A considered approach to furniture, color, and the character of your space.
02 /
Styling & sourcing
Furniture and finishing touches selected with the home and its guests in mind.
03 /
Guest-ready details
Comfort, practical supplies, and the little things that make a stay feel considered.
04 /
Outdoor living
Inviting places to lounge, dine, and enjoy the setting beyond the living room.
Published pricing, in context
How our fees compare.
Our standard 15% full-service commission is below the standard commissions published by these selected local providers. Service packages and fee definitions differ.
Compare published full-service fees
| Company | Published full-service fee |
|---|---|
| Craig Williams LLC | 15% of Rental Revenue* Owner platform access included at our expense. |
| Open Air Homes ↗ | 20% of accommodation fare before platform fees Plus $125 per actively listed month. Monthly bookings of three months or longer are charged at 15%. |
| Poppy ↗ | 25% of the gross rental rate 20% commission on owner referral reservations. |
| RELAX Palm Springs ↗ | 30% of base rental revenue |
For broader context, the PriceLabs fee guide ↗ lists 20–30% for standard full-service management and 10–15% for co-hosting/channel management. Our full-service rate is below that full-service range; our limited rate is at the low end of the co-hosting range.
These are selected examples, not a market-wide average or identical service packages. Services, commission bases and extra charges differ. Published rates reviewed November 11, 2026; your signed agreement governs your arrangement.
How a home’s story comes together.
Bring the character forward.
A clearer listing and useful guest information help a home make its best impression.
Rancho Amado · Listing presentation
A midcentury story.
Original 1957 Meiselman architecture, connected living spaces, and a private pool garden define Rancho Amado. The listing and guest guides highlight those features and help guests picture their stay.
Discuss your listing
Mountain Water · Listing storytelling
A sense of escape.
Mountain Water’s listing puts its forest setting and outdoor spaces first, followed by clear information about sleeping arrangements, dining, and arrival.
Explore a listing refresh03
Find a vacation home
Find your desert
or mountain escape.
Browse vacation homes in Palm Springs and Idyllwild. Explore the photos, compare amenities, and follow each home’s booking link for availability and rates. Selected homes also offer direct booking.
Planning a stay? Check each home’s booking link or send Craig your dates .
04
Meet Craig Williams
A designer’s eye.
A host’s instinct.
Craig WilliamsOwner · Manager · Designer
I’m Craig Williams. After more than a decade in interior design in Seattle, I brought my experience to vacation homes in Palm Springs.
I work directly with owners on both the presentation and daily care of their properties—from interiors and listing descriptions to guest arrivals and vendor coordination.
My approach is straightforward: get to know the home, understand the owner’s priorities, and stay connected to the details.
Start a conversation with CraigPalm Springs, California
Working together
Let’s find the right support for your home.
01
Tell me about your home.
Share its location, your goals, and where you need help.
02
Choose your services.
We’ll agree on responsibilities, scope, and fees.
03
Put the plan in place.
Coordinate access, property information, and the work ahead.
The guest experience
What guests are saying
Excerpts from public guest reviews of homes in the portfolio.
“Lisa and Craig were incredibly kind and communicative from the beginning to the end of our stay.”
October 2026 · View listing ↗
“Craig was an excellent co-host and was very friendly and informative.”
October 2026 · View listing ↗
A little more to know
Questions before we get started?
Every property is different. These are a few good places to start.
What kinds of management do you offer?
I offer full-service management at a standard 15% of Rental Revenue, limited management at 10%, and à la carte local support at $125 per check-in. For seasonal or longer furnished stays, we’ll discuss the scope your home needs. Your written agreement confirms services and fees.
Where do you work?
I’m based in Palm Springs and also take on select projects in Idyllwild and Big Bear. Get in touch to discuss your property’s location and the support you need.
Can you help if I already manage my bookings?
Yes. À la carte local support is $125 per check-in and includes in-person arrivals and orientation, local guest and city liaison support, a visual checkout inspection, and essentials restocking coordination. We’ll confirm visits, local-contact coverage and responsibilities in writing.
Can I work with you on branding or design only?
Yes. Branding, marketing, and design are available as separate projects or alongside management. We can discuss a property identity, listing refresh, or design update.
How are management fees determined?
Our standard rates are 15% for full-service management and 10% for limited management, calculated on Rental Revenue before platform fees. À la carte local support is $125 per check-in. Cleaning, repairs, vendor charges and supplies are separate property expenses. Your written agreement confirms your scope and fees.
What counts as Rental Revenue?
Rental Revenue is the nightly lodging amount paid by guests after accommodation discounts or refunds, before platform or payment-processing deductions. It excludes cleaning, pet and pool/spa-heating fees, taxes, deposits, damage payments, owner reimbursements and other non-rent amounts. Read the full definition and example.
Is owner platform access included?
Yes. Our percentage management plans include owner platform access at our expense. We manage connected Airbnb, Vrbo, Booking.com and other channels through one dashboard, and owners can view their property calendar and reservation details.
Who handles permits, taxes and other property costs?
Compliance support covers the tasks agreed for your property. Owner permit and tax responsibilities remain as set out in your agreement. Cleaning, repairs, vendor charges and supplies are separate property expenses; design and project work are scoped separately.
06
Let’s make it personal
Let’s talk about what
you have in mind.
Looking for property management, a design refresh, or your next vacation home? Send me a few details, or call or text me directly.
Based in Palm Springs, California.
Desert homes. Mountain retreats. Personal care.